Personal Training Terms & Conditions
FitnessTrainerOC · Last Updated: August 6, 2026
These Personal Training Terms & Conditions ("Terms") govern the purchase and use of personal training services provided by FitnessTrainerOC and West Coast Coaching LLC ("FitnessTrainerOC," "we," "our," or "us"). By booking a session, purchasing a package, or participating in our services, you agree to these Terms.
1. Services
FitnessTrainerOC provides personalized fitness coaching, including but not limited to:
- One-on-one personal training
- Mobile personal training
- Apartment and home gym training
- Outdoor fitness sessions
- Online coaching
- General nutrition and lifestyle guidance
Service availability may vary based on scheduling, location, and trainer availability.
2. Booking & Scheduling
All training sessions are by appointment only.
Appointments may be requested by phone, text message, email, or through our website.
A session is considered confirmed only after it has been accepted by FitnessTrainerOC.
We reserve the right to decline, reschedule, or cancel appointments when necessary.
3. Payment
Unless otherwise agreed in writing:
- Payment is due before or at the time of the scheduled session.
4. Training Packages
Training packages:
- are non-transferable;
- have no cash value;
- may only be used by the original purchaser unless otherwise approved in writing by FitnessTrainerOC.
5. Package Expiration
Unless otherwise stated at the time of purchase, packages must be used within their stated validity period.
Unused sessions expire automatically after the expiration date and are forfeited.
Extensions may be granted solely at the discretion of FitnessTrainerOC for documented medical circumstances or other exceptional situations.
6. Cancellations & Rescheduling
We require at least 24 hours' notice to cancel or reschedule a scheduled session.
Clients who provide less than 24 hours' notice may be charged the full session fee or forfeit the scheduled session.
Emergency situations may be considered on a case-by-case basis at our sole discretion.
7. Late Arrivals
Sessions begin at the scheduled time.
Clients arriving late will receive the remaining scheduled session time.
Sessions cannot be extended due to late arrival unless our schedule permits.
The full session fee remains applicable.
8. No-Shows
Failure to attend a scheduled appointment without prior notice constitutes a no-show.
No-show appointments are non-refundable and will be charged in full or deducted from an applicable package.
Repeated no-shows may result in refusal of future bookings.
9. Refund Policy
All purchases are final.
Completed sessions, expired sessions, partially used packages, late cancellations, and no-show appointments are not eligible for refunds.
If a documented medical condition permanently prevents participation, FitnessTrainerOC may, at its sole discretion, provide a prorated account credit or other reasonable accommodation.
Nothing in these Terms limits any rights that cannot legally be waived under applicable law.
10. Mobile Training
For sessions conducted at a client's home, apartment community, private facility, or other approved location:
The client agrees to provide:
- a reasonably safe training environment;
- sufficient space for exercise;
- any required access permissions.
FitnessTrainerOC reserves the right to modify, relocate, or cancel a session if the training environment presents an unreasonable safety concern.
Additional travel fees may apply outside our standard service area and will be communicated before booking.
12. Client Responsibilities
Clients agree to:
- provide accurate health information;
- notify FitnessTrainerOC of any injury, illness, medication changes, or medical restrictions;
- follow exercise instructions to the best of their ability;
- immediately report pain, dizziness, chest discomfort, or any unusual symptoms during training;
- behave respectfully toward trainers, staff, and other facility users.
Clients remain responsible for consulting an appropriate healthcare provider regarding any medical concerns before participating in exercise.
13. Trainer Responsibilities
FitnessTrainerOC strives to:
- provide professional instruction;
- design individualized exercise programs;
- maintain appropriate professional certifications;
- treat clients with professionalism and respect;
- communicate scheduling changes promptly whenever reasonably possible.
FitnessTrainerOC reserves the right to modify exercise programs based on safety considerations and professional judgment.
14. Health & Safety
Participation in physical exercise involves inherent risks.
Clients acknowledge that they have reviewed the Medical Disclaimer and Liability Waiver before participating.
If FitnessTrainerOC believes continued participation may present an unreasonable safety risk, we reserve the right to suspend or discontinue training until appropriate medical clearance is provided.
15. Results Disclaimer
FitnessTrainerOC cannot and does not guarantee specific fitness, weight loss, body composition, athletic performance, or health outcomes.
Individual results depend upon numerous factors, including consistency, nutrition, genetics, recovery, medical history, lifestyle, and personal effort.
Testimonials and transformation photos represent individual experiences and should not be interpreted as guarantees of future results.
16. Suspension or Termination of Services
FitnessTrainerOC reserves the right to refuse, suspend, or terminate services at any time if a client:
- violates these Terms;
- behaves in an abusive, threatening, discriminatory, or inappropriate manner;
- creates an unsafe training environment; or
- fails to comply with reasonable safety instructions.
Any refund or account credit following termination shall be determined solely by FitnessTrainerOC, subject to applicable law.
17. Force Majeure
FitnessTrainerOC shall not be responsible for delays or cancellations resulting from events beyond our reasonable control, including severe weather, natural disasters, public health emergencies, governmental actions, power outages, or other unforeseen events.
Whenever reasonably possible, affected sessions will be rescheduled.
18. Changes to These Terms
FitnessTrainerOC may update these Terms periodically.
The most current version will always be posted on our website.
Continued use of our services following an update constitutes acceptance of the revised Terms.
19. Governing Law
These Terms shall be governed by the laws of the State of California.
To the extent permitted by applicable law, disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Orange County, California.
20. Contact Information
Questions about these Terms? Reach out directly:
